The problem with a big sales organization

Everyone is always trying to sell everyone.

When a rep asks their manager a question, the manager says something to motivate the rep to get back on the phone. When a manager asks their director a question, the director sells the manager on their career path and the long-term growth of the company.

The best and worst thing about having good salespeople in your organization is that they’re always selling.

And when you have a whole org full of just salespeople that are giving quick, emotional and motivational answers, rather than the strategy guys who actually say “let me think about that” or the finance gals who ask “can we afford that?” or the engineers who ask “how does that actually work?” then that’s when you end up with an org that is cosmetically very healthy in terms of its human resources and new revenue acquisition but fundamentally ailing due to the lack of insight from those who are essential for making a business healthy holistically.